Privacy Policy
Effective Date: April 16, 2026
LedgerVenture LLC ("we," "us," or "our") operates AI-powered business communication services, including text messaging, on behalf of the account holder. This Privacy Policy describes how we collect, use, and protect personal information in connection with those services.
1. Information We Collect
When you communicate with us through our messaging services, we may collect:
- Contact information — your name and phone number, as provided directly by the account holder or by you.
- Message content — the text of messages sent to and received from our messaging numbers.
- Usage data — timestamps, message delivery status, and other metadata necessary to deliver messages.
2. How We Use Your Information
We use the information we collect to:
- Deliver and manage text messages sent by our AI-powered business communication tool on behalf of the account holder.
- Facilitate scheduling confirmations, appointment reminders, task updates, and business-related notifications as directed by the account holder.
- Process opt-out requests (STOP) and help requests (HELP).
- Maintain and improve the reliability of our messaging services.
3. Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information only in the following limited circumstances:
- Service providers — we use Twilio to deliver text messages. Twilio processes your phone number and message content solely to transmit messages on our behalf, subject to Twilio's Privacy Policy.
- Legal requirements — we may disclose information if required by law, regulation, or legal process.
4. Data Retention
We retain message content and contact information only as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us (see below).
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, or destruction.
6. Your Rights
You may:
- Opt out of messages at any time by replying STOP to any message from us.
- Request information about the data we hold about you.
- Request deletion of your personal information.
To exercise any of these rights, contact us at the address below.
7. Text Messaging
In connection with our LedgerVenture Business Messaging service:
- No sharing of mobile numbers — phone numbers collected for SMS are never sold, rented, or shared with third parties for marketing or any other purpose.
- Message frequency — message frequency varies based on your interactions with the account holder.
- Message and data rates — standard message and data rates may apply. Contact your wireless carrier for details.
- Opt-out — you may opt out at any time by replying STOP to any message. You will receive a single confirmation and no further messages will be sent unless you re-initiate contact.
- Help — for assistance, reply HELP to any message or contact support@ledgerventure.com.
For full messaging terms, see our Messaging Terms & Conditions.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page indicates when the policy was last revised.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
LedgerVenture LLC
Email: support@ledgerventure.com